About Our luxury travel agecny & Our Team
About Luxury Travel Agency NHS Voyages & Our Mission
At NHS Voyages, our mission extends beyond mere travel arrangements. We endeavor to redefine the essence of luxury travel by meticulously crafting bespoke experiences that resonate deeply with our discerning clientele’s individual tastes and desires. Rooted in a rich tradition of exceptional service, our agency prides itself on its keen attention to detail and the profound relationships we foster with each traveler.
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Our story is one of passion for places less trodden and experiences unbounded by the ordinary. We draw upon our vast network of exclusive connections worldwide, ensuring that each journey is as unique and memorable as our clients. From the vibrant markets of Asia to the tranquil shores of the Mediterranean, our travel experiences are not just vacations but transformative adventures that enrich the soul.
Our legacy of success is echoed through the glowing testimonials of our clients, whose dreams we turn into realities. This enduring commitment to excellence positions NHS Voyages as a leader in luxury travel, dedicated to delivering only the most extraordinary of experiences.
Drawing inspiration from some of the best practices in the industry, our approach integrates elements of visual and emotional storytelling to captivate and engage. Websites like Classic Travel Connection and Allure Travel emphasize the importance of immersive visuals and personalized user experiences, showcasing their services through elegant designs and intuitive navigation, which we strive to embody as well.
Our Team of Expert Travel Agents
Catherine Lengers
CEO
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Catherine Lengers founded NHS Voyages LLC. She started out as a front desk agent at a Four Star, Four Diamond Hotel in 2000. She understood that guests are the most important aspect of the service industry. Catherine worked her way up to becoming a Director of Sales at many hotels. She has a passion for travel and opened her own agency in 2009 to help those guests have more choices and a better travel experience by using her insight and connections in the industry to help others. Her passion is to ensure that each guest she works with has a wonderful experience.
Catherine’s passion and purpose are to work with busy travelers, families, and individual corporate travelers to have an amazing voyage by taking away the hassle of looking through many websites and completing her guests’ experience from start to finish. When each person travels they are not only traveling but creating memories of a lifetime. This allows the person to focus on the voyage and not the planning. Her joy in life is to have those come back relaxed and recharged with an array of incredible stories and photos. She has many awards and certificates in her field and is well-versed in luxury land, sea, and space travel
Terri Berdon
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Terri Berdon, our Senior Romance Travel Advisor at NHS Voyages since 2020, has been shaping unique travel experiences for over three decades. Her professional journey in travel advisory began in 2017, marked by an unwavering commitment to expanding her expertise through continuous training and obtaining various certifications from esteemed travel vendors.
Terri’s approach to travel planning is both thorough and heartfelt, specializing in romantic getaways such as honeymoons, destination weddings, and memorable anniversary trips. She takes great joy in designing luxurious “staycations” in Houston, where she indulges in Astros games, explores diverse museums, and savors the city’s luxurious accommodations.
Known for her warm and supportive demeanor, Terri ensures that her clients feel cared for from the planning phase until they return home. She often reassures them, saying, “I’m here for you from the moment you start planning until you’re home safely.” Her dedication makes her not just a planner but a trusted companion in creating travel memories that last a lifetime.
Patrice Kentimenos
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Residing in Texas with deep connections in Greece and Italy, Patrice Kentimenos brings a world of luxury travel experience to the Mediterranean. Specializing in fully custom travel packages, Patrice can find the best villas and craft bucket-list trips across Greece, Italy, and beyond. From destination weddings on the edge of Santorini’s caldera to nature-driven tours in Australia, her expertise ensures clients experience their dreams safely and easily.
Mary Anne Powers
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Mary Anne Powers, based in Texas, is embracing her new life as an empty nester with plans to live the “RV life” for a while, relax, explore, and enjoy every moment at her own pace. As a seasoned travel advisor for NHS Voyages, Mary Anne specializes in orchestrating group vacations ranging from 20 to 120 people and meticulously plans everything from all-inclusive cruises to bucket list trips for families, groups, and fellow empty nesters.
Her approach to travel is deeply personal, treating each client’s vacation as her own, ensuring no time is wasted on long lines or poor service. Mary Anne thrives on adding special touches to each itinerary, making every trip unforgettable. With her children graduating and moving on, she has more time to focus on helping families create seamless vacation experiences, drawing from her extensive background in event planning and her passion for scenic, relaxing getaways in the Caribbean, Europe, and beyond.
Whether managing unexpected travel hiccups or enriching a vacation with unique experiences, Mary Anne is committed to maximizing her clients’ enjoyment and satisfaction.
Carline Vargas-Gonzalez
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Fluent in English, Spanish, and American Sign Language, and conversant in Portuguese, Carline has been a beacon for those seeking bespoke spa and wellness vacations since joining NHS in 2019. Her attention to detail is unmatched, providing clients with comprehensive travel itineraries that cater to LGBTQ+ lifestyle vacations, adult fun trips, and more. Known for her exceptional planning skills, Carline ensures every aspect of the journey is meticulously crafted, from detailed PDF help documents to personalized itineraries.
Michelle Ossege
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A Texas native and a mom, Michelle Ossege specializes in cruising and unique travel experiences like paranormal tours and haunted hotels. Her personal journey in travel began early, taking her son cruising from as young as six months. Now nearly a Diamond cruiser on Carnival, Michelle’s passion for discovering the unusual and experiencing new cultures makes her an invaluable resource for travelers seeking adventures out of the ordinary.
Laura Ziel
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Living in Charleston, SC, our travel advisor and proud single mom of a recent college graduate is a true connoisseur of unique and immersive travel experiences. She specializes in crafting personalized tours that avoid the typical tourist traps, focusing instead on smaller, more intimate cultural explorations. Her passion for travel shines brightest when planning trips to Europe, with a particular fondness for Mediterranean and North Atlantic destinations such as Italy, Greece, the UK, and Denmark.
Group trips are her forte, ensuring each itinerary reflects her deep love for making travel both meaningful and memorable. This dedication to travel was serendipitously recognized when, while discussing her dream job in a restaurant, she was overheard by a fellow diner who connected her with NHS Voyages—truly a dream turned reality.
Kyle Leatherberry
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Kyle Leatherberry is a Charleston-based travel advisor known for seamlessly integrating technology into travel planning. His expertise lies in creating smooth and enjoyable travel experiences, particularly specializing in organizing “guys trips,” such as trips for major sporting events, bachelor parties, gambling weekends, fishing trips, and corporate getaways.
With a strong background in the entertainment business, Kyle has built valuable relationships that allow him to help clients get access to VIP treatments and insider access. He has a particular affinity for destinations like the Bahamas and has traveled extensively, including to the UK, Greece, Chile, and Canada. Kyle is dedicated to leveraging his industry knowledge and travel experiences to ensure every client enjoys a hassle-free and memorable trip.
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Kristi Howton
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Kristi Howton, a seasoned event planner and insurance agent transitioning into travel advising as she nears retirement, brings a wealth of professional and personal travel experience to her role at NHS Voyages. Based in Dallas, Texas, she is a fervent advocate for enriching life through travel, a passion she shares with her college-age daughter. Together, they prioritize making lasting memories over material acquisitions.
Kristi’s deep appreciation for Latin America was cultivated during an extensive sojourn in Mexico, where she covered 40,000 miles exploring coast to coast. This experience enabled her to live like a local, uncovering the untouched essence of the country’s interior sites, less-visited cities, and centuries-old chapels in places like Zacatecas and San Miguel de Allende. Her travels are guided by a philosophy that genuine curiosity and openness to new cultures can transform personal interactions, leading to rich, authentic experiences.
Specializing in spiritual journeys and executive retreats, Kristi seeks to guide travelers away from their modern concrete jungles to ancient cities and serene natural settings. She is particularly interested in destinations known for their spiritual significance, including a personal goal of visiting every spiritual vortex in the world.
Kristi’s approach to travel is characterized by her disdain for entitlement and pampered expectations. She prefers instead to meet and connect with fellow travelers who share her love for discovery and cultural immersion. Her guiding principle in travel and life echoes Robert Frost’s “The Road Not Taken,” embracing the path less traveled for its promise of unexpected adventures and profound learning.
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Shannon Geronimo
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Residing in Charleston, SC, Shannon Geronimo expertly blends her culinary prowess with her passion for travel at NHS Voyages. With three decades in the catering business and a flourishing health and wellness venture, she crafts travel experiences that cater to the body, mind, and soul. Shannon specializes in culinary explorations, offering experiences like wine tastings in France, gourmet adventures in Italy, and cooking classes with local chefs worldwide.
Family is a cornerstone of Shannon’s life; she is a devoted mother and grandmother who treasures creating travel memories during significant family milestones. Whether it’s following the Jets during holiday seasons or embarking on international adventures, travel is a cherished family tradition.
Shannon’s personal travel adventures are as enriching as her professional offerings. Her memorable trip to Egypt during Ramadan, which included a dramatic early morning hot air balloon ride ending in an unexpected desert landing, highlights her ethos that travel is both an adventure and a transformative experience. You can follow Shannon’s journey and culinary experiences on Instagram at @mangiareinharmony and learn more about her wellness initiatives at Isogenix.com.